Frequently Asked Questions

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General
What is Gamdom?

Gamdom offers 4 thrilling games to help users multiply Dota 2, VGO skins, vIRL items and even ! We strive to provide our players with the best possible gaming experience and continuously improve the site based on YOUR feedback.

General
What are the Chat rules?
  1. Don't promote or advertise other services.
  2. English is the only language to be spoken outside of the designated language channels.
  3. Don’t beg or ask for coins.
  4. Don't spam, harass or be offensive to other users.
  5. Predictions are only allowed in the corresponding game chat channel.
  6. Don't discuss or promote trades you’re offering.
  7. Submitting links in chat will result in a mute or permanent ban.
  8. Don't talk about tips.

Note: Based on the judgement of our chat moderators, additional rules may be enforced according to the situation.

Offenses will result in a mute.

Coins
What are coins?

1 SkinDollar = 1500 Gamdom coins

Coins have no real currency value, but are used to withdraw skins from the marketplace on our website.

Coins
Can I transfer coins to another account?

You can transfer coins to a secondary account or friend’s account by using our tipping feature. To tip another user, simply click on their name in the chat, select the option “Tip” and enter the desired amount of coins you want to send.

We do NOT transfer balances in any other way to prevent scams.

Note:
  • In order to tip, you need to have deposited 1500 coins (1$) and have wagered at least 40k.
  • Tipping is an irreversible action and the site will not refund you if you tip the wrong person or enter the wrong amount.
Coins
My coins disappeared, what now?

Please make sure no one around you has access to your account and lost your balance gambling. Also ensure your account is safe by never installing any viruses or harmful browser extensions. Lastly, we do NOT refund these types of incidents. We only refund what we can see and prove in our logs/database.

Coins
How can I get free coins?

There are a couple of ways you can earn free credits on Gamdom:

  1. Daily reward:
    You can earn up to 960 coins daily by claiming your Daily Reward. Head over to Settings tab and make sure your account is verified. You can verify your account with your phone number. The formula for daily coins calculation(if the name promotion is enabled): level * 60 + 60

    Don't forget that you'll receive more coins as you level up!

  2. Rainbot:
    The rainbot enables us to give back to the community. It will give out free coins to everyone who clicked “here” while it was active. The Rainbot appears every 2-28 minutes in chat. You will get 50% more from the rain if you add "Gamdom.com" to your name.
  3. Giveaways:
    We are also hosting awesome item giveaways all the time.

    Make sure to follow us on Twitter and Instagram so you don't miss them!

Please note that you can claim free coins with a maximum 2% of your total wagered coins until that time. Also you can get a maximum of 2% of your total deposits per free coin claim such as daily reward or rainbot. So for example, if you have deposited a total of 10k coins, you can get a maximum of 200 coins from both rain and daily reward. If you were going to get more than 200 coins on the rain, the leftover coins will be automatically transferred into the next rain.

Affiliate
How can I earn extra coins by referring new users?

We are currently working on a new affiliate system.

Affiliate
How much commission do I get when my referrals place a bet?

We are currently working on a new affiliate system.

Deposit
How do I deposit my skins/items/?

      In order to deposit Dota 2 skins, please follow these steps.

    • Start by setting up your Steam URL by clicking on your profile tab just below the graph and entering your trade URL under “Edit Trade URL”.
    • Click on the “Deposit” tab and select "Deposit Skins" section. Click on the "Dota 2" icon on the top and click "Load Inventory". Finally, select the skins you would like to convert into coins.
    • Our Bot will send you a trade offer with your selected item(s). Accept the trade after making sure the security codes on both the trade offer and the site match.
    • Head to the main page, select the number of coins you want to play with and start winning!

      In order to deposit VGO skins, please follow these steps.

    • Go to OPSkins.com and do Steam login with the same Steam account which you used to login to Gamdom as well. (Please make sure you have enabled 2FA on your OPSkins account)
    • Click on the “Deposit” tab and select "Deposit Skins" section. Click on the "VGO" icon on the top and click "Load Inventory". Finally, select the skins you would like to convert into coins.
    • Our Bot will send you a trade offer with your selected item(s). Accept the trade after making sure the security codes on both the trade offer and the site match.
    • Head to the main page, select the number of coins you want to play with and start winning!

      In order to deposit CS:GO skins, please follow these steps.

    • Click on the “Deposit” tab and select "Deposit Skins" section. Click on the "CS:GO" icon on the top and click "Load Inventory". Then check which skins are we currently accepting from your inventory.
    • If the CS:GO deposits are available, you should see a tradelink on the right side of the page which you can send the accepted items you want from your inventory. (Please note that you will get 0 coins and no refunds if you send "Not Accepted" items)
    • Head to the main page, select the number of coins you want to play with and start winning!

      In order to deposit , please follow these steps.

    • Click on the “Deposit” tab and enter amount of you want to deposit. If that much is over minimum deposit amount, you should see a address for you to send your to.
    • When your transaction gets 1 confirmation, you will get credited in coins.
    • Head to the main page, select the number of coins you want to play with and start winning!
Deposit
How are skin prices determined?

The prices of the Dota 2 skins in our marketplace are determined through the SteamAnalyst API price averages, VGO/vIRL items' prices are determined through the OPSkins' recommended prices and we use our own custom prices for rare skins too. price is determined through Preev. We apply a discount to discourage player from depositing a large quantity of low value items.
Here is how much discount you get for your skins:

PriceDiscount
KeysNo Discount
0.00 - 5.0010% off
5.01 - 10.005% off
10.01+Full Price


Note:
We do not accept sticker, cases, souvenir weapons and other items because of their price volatility or popularity.

Withdraw
How do I withdraw skins/items/?

After you are done playing, you can head over to our Marketplace and select skins or type in the amount of BTC you want to withdraw based on how many coins you currently have. If items appear to be no longer available, please refresh the page as someone else might have already withdrawn them.

Note:
  • In order to withdraw, you need to deposit 1000 coins and wager 100% of what you have deposited.
Games
Is there a maximum bet/profit?

Crash:
We currently restrict bets to 5 000 000 coins and you'll be automatically cashed out if you profit more than 10 000 000 coins.

Roulette:
50 000 000 coins for red/black and 3 000 000 coins for green.

HiLo:
Bets are currently restricted to 10 000 000 coins for red/black, 20 000 000 coins for 2-9, 5 000 000 coins for JQKA, 2 000 000 coins for KA, 900 000 coins for A and 400 000 coins for Joker.

Crash
What happens if I disconnect during a Crash round?

Regardless of whether your client is connected or not, the auto-cashout feature will work as expected (it happens on the server), and we highly recommend you use it if internet reliability or performance is a concern.

Crash
The game lagged for me?

Most of the time any lag on the site is client side. This problem can be linked to high latency on either the user end or the server end.
We always advise our players to use "auto-cashout" when playing crash to avoid this from happening. We are NOT giving refunds for these types of problems IF there is no clear evidence that the user can provide that will prove that this happened.
An example is a video recording with the exact "Game ID" of the round (found in the history tab) and time / date, please send it to our support team.

Crash
Is there a limit to the Crash Multiplier?

There's no real limit! However, you'll be cashed out automatically if you make more than 10 000 000 coins in one game.

Crash
How can I win the Crash Jackpot?

The progressive Jackpot on Gamdom is a special prize which can be won by our luckiest players. All you have to do in order to win the Jackpot is to play crash. When the Jackpot is won, 75% go to the winning player and 25% will be split among all the other users in that round based on how much they profited.

Example 1:
  • A player winning 10 000 coins has a 0.033% chance of winning the Jackpot.
  • A player winning 150 000 coins has a 0.5% chance of winning the Jackpot.
  • A player winning 300 000 coins has a 1% chance of winning the Jackpot.
Example 2 (Splitting the pot):

Let's say someone wins a 100k Jackpot and the total profit excluding the winner in that round was 10k.
Someone profiting 1k would get 2.5% or 2.5k of the total Jackpot since 25k would be split among all the players in that round.

The Jackpot will increase every single round by 1% of the total bets placed, until the grand prize won.

Note: The Jackpot percentages shown are rounded numbers. The exact formula used to pick the winner is:
(1-0.99^(profit/300000))*100
Roulette
What is Roulette?

Our Roulette is a number spinner consisting of numbers 0 to 14 generated randomly. Players are able to bet on red, black, and green. Red and black profit is 2 times what you put down. Green profit is 14 times what you put down.

Roulette
How does the Roulette Jackpot work?

The roulette jackpot works much like the crash jackpot. 1% of the total bets each round will be added to the jackpot by us. You'll have a chance of winning the it everytime you place a bet on roulette based on how much profit you make.

  • A player winning 50 000 coins has a 0.05% chance of winning the Jackpot.
  • A player winning 500 000 coins has a 0.5% chance of winning the Jackpot.
  • A player winning 1 000 000 coins has a 1% chance of winning the Jackpot.

70% of the jackpot will go to the winner, 20% will be split among all those betting on the winning color and 10% will be split among the people betting on the losing colors.

Note: The Jackpot percentages shown are rounded numbers. The exact formula used to pick the winner is:
(1-0.99^(profit/1000000))*100
Tradeup
What is Tradeup?

Our unique Tradeup game mode enables you to trade a set amount of coins for any skin available in our marketplace.
The chances of you winning the skin will be calculated automatically based on your bet and the price of the targeted skin.
After winning a skin you can chose between reselling back to us for a 5% bonus or to simply withdraw it like any other item from the marketplace. You can also choose to upgrade your skin to an even better one which will give you a 5% better chance of winning the next tradeup.

Tradeup
What happens if I disconnect after I won a skin?

We will "reserve" the skin for you for a period of 10 minutes in which you can again choose to resell/withdraw it using your transaction page.The skin will be automatically resold for the 105% price and the coins will be added to your balance after 10 minutes.

Hilo
What is Hilo?
Hi Lo is a multiple stake game with 9 different gambling choices. Players will gamble on what card is drawn next. Payouts vary depending on what you bet on. The bet multiplier is shown on the bottom of the bet tab. For example, if the next card drawn is Red, then the payout is 2.00x what you placed on it.

Note: The Joker is not higher or lower than the current card nor is the Joker red or black. If a Joker card is drawn, the HI and LO bet tables will be based off of the card prior to the Joker.

Hilo
Hi or Lo Gamble?
Located directly to the left of the dealt card, Hi/Lo gives odds based on the currently drawn card. The player can choose to bet on whether the next card will be higher or lower than the dealt card. The Ace is the highest card in the deck and the 2 is the lowest card. If the player gambles on a card and the same card is dealt again, the player loses. If the player bets correctly, the return displayed within the Hi/Lo button when pressed will be paid into the Stake area.
Hilo
How does the HiLo Jackpot work?

The HiLo jackpot works much like the crash jackpot. 0.1% of the total bets each round will be added to the jackpot by us. You'll have a chance of winning the it everytime you place a bet on HiLo based on how much profit you make.

  • A player winning 50 000 coins has a 0.005% chance of winning the Jackpot.
  • A player winning 500 000 coins has a 0.05% chance of winning the Jackpot.
  • A player winning 1 000 000 coins has a 0.1% chance of winning the Jackpot.

52% of the jackpot will go to the winner, 30% will be split among all those betting on the winning card/cards and 18% will be split among the people betting on the losing colors.

Note: The Jackpot percentages shown are rounded numbers. The exact formula used to pick the winner is:
(1-0.99^(profit/10000000))*100
Fairness
Are the games fair?

Absolutely! And we can prove it. Please see our provably fair page for technical details.

Promotion
Can I get paid to promote this website?

If you have a large fan base on social media, YouTube, or a site related to CS:GO feel free to leave us an email at business@gamdom.com

Help
What if I can't stop?

Like all forms of gambling, online gambling can become an addiction that can have serious negative effects on your life.
If you lose more than you planned to or can't safely afford and find yourself struggling to control time and/or money spent gambling, please check these sites for information that could help you:

HELP: http://www.psychguides.com/
Self Help: http://www.gamblersanonymous.org/ga/